Placing an Order

When you're ready to place your MaxJax order, you may do so by calling 844-629-5291 Monday through Friday, 7:00 AM to 4:30 Central Time. You may also visit our car lift systems page and order directly online. Before you place an order, take a moment to gather some important pieces of information together. First and most important, know your vehicle measurements before selecting a lift. The worst thing that can happen is ordering a car lift that doesn't suit your vehicle. Lifts usually ship within 24-48 hours of receiving the order.

Promotions

Occasionally, MaxJax offers special promotions which can be redeemed using a promo or coupon code at checkout on MaxJax Store. If you have an official promo or coupon code from MaxJax, please enter the code towards the on the checkout page in the Promo Code field.

Sales Tax

Sales tax may be added to domestic shipments. Individual state tax rates, if applicable, will be applied with respect to the destination state of the shipment, even if order is placed through an out-of-state dealer. As per California law, sales tax will be added to California orders. MaxJax is not responsible for individual states' sales tax reporting laws pertaining to online or catalog purchases, so we encourage you to check your state's regulations before you shop. If you are a tax-exempt customer, you will be required to send us a signed copy of your tax exemption certificate.

Payment Methods

MaxJax accepts the following methods of payment: Visa®, MasterCard®, American Express®, Discover®, and PayPal. (Money orders and personal checks are not accepted.)

Country Availability

To buy a model from the MaxJax Online Store, your shipping and billing address must be within the United States of America. If purchasing outside the US, visit international partners for distributors near you or call us toll free at 844-629-5291.

International Orders

MaxJax cannot lower the value of a package or mark the package as a gift. Any import fees applied to the package are the responsibility of the buyer. Please note that your international order may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on MaxJax Store. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.

All transactions are completed in United States dollars (USD). Some financial institutions may charge additional exchange fees when processing international payments. All US orders will include all applicable Federal and Provincial taxes at checkout if applicable.

Viewing Orders

To view the status of any order or to view open, past or pending orders, please login to your account. By accessing your account within our online store, you'll be able to view and track your orders. If you do not have an account with us, please call us 844-629-5291 or email sales@maxjax.com. Note: If you have an existing account on MaxJax.com but do not login when placing an order, we cannot retroactively attach that order to your account history. We’re sorry for any inconvenience this may cause.